Emails are a great way to reach out to your learners, whether it’s to inform them about their enrolments, to remind them of their progress or encourage them to jump back into the course.
Instead of hitting "Send" on hundreds of emails, our automated email options are here to save you time and nurture your learners to course completion.
If you are a course admin or facilitator on OpenLearning, you can send customised or pre-defined, automated emails to your learners and team members.
Here are the 4 types of automated emails you can send that will help you connect with your learners and team members:
Course welcome emails are automatically delivered to users who have been invited or who have enrolled on your course. This is especially handy to inform users about their course enrolments.
The template is predefined and non-customisable and contains a link to your course and the login page on OpenLearning.
To invite learners into your course and send them a welcome email, go to Administer Learners -> Learners -> Invite Learners. The email will look like this:
If your course is a part of an institution portal, then you’ll also have the option to deliver institution welcome emails through the portal.
The institution welcome email template can be customised.
To customise your institution welcome email, simply go to Institution Settings → Settings → Appearance. That email will look like this:
An institution welcome email is a great way to inform what courses are available and what the recommended learning pathway is.
When OpenLearning creates an account for a new user, the user will receive an email with their password and login information. (This feature is available only to Institution Admins.)
The template for this email is pre-defined and non-customisable:
Course admins and facilitators can also send a pre-defined reminder message to selected learners.
To send a reminder, go to Administer Learners -> Learners and tick the box next to the selected learner name(s). Then, click Send Reminder Message.
If a learner has started the course, they can receive the following reminder to jump back in:
If a learner has almost completed the course, they can receive the following reminder that the finish line is almost there:
The reminder message that learners receive will depend on their course progress.
Creating announcements on OpenLearning will send an email and a notification to all learners in the cohort.
Use announcements to stay in touch with learners—share interesting facts, class schedules, upcoming topics, and more as a way to nudge them to return to the course.
💡Did you know? Each OpenLearning course comes with a built-in 'Announcements' feature. View an example of how to use announcements on OpenLearning.
Those are just a few ways to take advantage of our email automation features and communicate with your users easily. Let us know in the comments section if you have another method that we've missed!
Topics: Course Design Tips
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